HAPHousing Programs and Services:
Growing Assistance for Homeless Families

At HAPHousing, we understand that many families live on the brink of homelessness every day, and that to avoid permanent or recurring homelessness, they need more than just a place to sleep. That is why HAPHousing offers specialized and comprehensive assistance for families, including paths to permanent housing, programs for young pregnant or parenting women, and support services for survivors of domestic violence.

Emergency Housing

Rapid Re-Housing Program: The number of local homeless families continues to climb. Presently in this region there are 198 families in shelter, and more than 200 in local motels. HAPHousing has stepped forward with a new initiative that extends well beyond the walls of Prospect House. This new approach emphasizes permanent housing and support instead of shelter. The Rapid Re-housing Program moves families from shelter into affordable permanent housing as soon as possible, and then provides 18 months of follow-up support.

Prospect House Shelter for Families: After serving as a congregate shelter for homeless families for more than 25 years, Prospect House is SPringfield is now part of HAPHousing's Rapid Re-Housing Program.

To access emergency shelter and the Rapid Re-Housing Program, all families must be referred by the Massachusetts Department of Housing and Community Development through the local offices of the Massachusetts Department of Transitional Assistance.

HAPHousing’s goal is to help homeless families obtain appropriate permanent housing as quickly as possible. All residents of the Rapid Re-housing Program receive comprehensive supportive services to help them maximize their income and overcome any barriers to successful housing search. Stabilization services help ensure that residents transition to permanent housing with the skills and supports they need to avoid future homelessness.

Transitional Housing

In transitional housing, families who have been homeless continue to receive supportive services while living in their own apartments for 18 to 24 months. HAPHousing has two transitional housing programs:

Turning Point: This program serves nine pregnant and/or parenting young women (generally 18 to 22) in Holyoke. Referrals come from a variety of partner agencies, including the Care Center, DTA and DCF.

Safe Step: Safe Step serves survivors of domestic violence in various locations. Families are referred by a variety of partner agencies, including domestic violence shelters, the Massachusetts Department of Families and Children and DTA. If you are experiencing domestic violence, please call 911 police emergency or (413) 733-7100 for the YWCA Abuse & Rape Crisis Hotline immediately, day or night.

For more information on transitional housing, contact Celena Brown at 413-233-1635.